Payments & security

ALL PRICES SHOWN ARE IN INDIAN RUPEES (INR)

  • We accept Visa, Mastercard and PayPal as forms of payment

  • We accept UPI payments.

  • All payments are processed through secure third party platforms and Frow does not store any payment information. 

  • Refunds processed via credit card or PayPal can take up to 5-7 business days to settle in your account. Please allow this amount of time to elapse before contract customer support or your financial institution.

  • Frow reserves the right to immediately refund, refuse or cancel any orders deemed suspicious. You will be notified of this refund.

  • All products displayed online are for personal use only and NOT for re-sale. If we suspect that you may be purchasing products to re-sell, we reserve the right to cancel your order. Please contact us for wholesale or re-sell tie ups.

  • We take cyber security extremely seriously and employ several precautions to protect both ourselves and our customers from this threat. Orders over a specific value may be subject to a verification process to determine that the individual processing the order is in possession of the credit card used for the order. Should any personal information be sent to Frow, it will be immediately and permanently destroyed after verifying the customer's identity.

  • Gift Vouchers or credit notes cannot be refunded for cash. This value is only redeemable through products on the Frow’s website.